Q: Help! My machine is stuck! What do I do?

A: The manual's Getting Started chapter contains some suggestions. Try the following, listed in order from least likely to destroy data to most likely.

1. 1. Reboot with (CTRL)-(ALT)-(DEL). If the machine starts to boot, but freezes up during the boot process, you have a problem with something in your CONFIG.SYS and/or AUTOEXEC.BAT startup files. Boot from the D drive (press (ALT) during boot for menu) and use the Memo editor to remove the offending line(s) from the startup files.
2. 2. Press (CTRL)-(SHIFT)-(ON). This asks if you want to reformat your C drive AND LOSE ALL FILES! answer No to this. It will also reset battery settings to the defaults. If you use rechargeable NiCds, you'll have to go back into Setup and reset it for this.
3. 3. Replace your AA batteries with fresh ones and try again. Replacing batteries while the machine is hung up may destroy the data on your C drive.
4. 4. Remove PC Card and all batteries, including backup battery, from the 100/200LX (not the battery in a SRAM card). This will destroy all data on the C drive! Let the machine sit without power for awhile, and reinstall fresh AA batteries BEFORE replacing the backup battery. In addition to erasing your C drive this will reset the clock, and in general make the 100/200LX forget everything you ever taught it. Data on a PC memory card should survive this process, unless you have a SRAM card with a dead battery.
5. 5. If none of this works, your machine may need service. Try running diagnostics by pressing (ESC)-(ON), and following the menu if one comes up. Follow the instructions in the manual for obtaining service.