Extend your Express Exchange warranty

[The warranty information below applies to the U.S.A. For warranty information for other countries, contact an authorized HP representative in that country.]

I just paid $283 to get my HP repaired via Express Exchange while out of warranty. You have to be a mind reader to know how to ask for the warranty service. Unlike HP's calculator warranties, where they send customers a notice prior to the warranty's expiration, HP doesn't send a notice to Palmtop owners. As I recall, there wasn't anything in the original package either. I'd appreciate your placing a warning somewhere in The HP Palmtop Paper that customers must initiate the request for an extended warranty. The new number for the HP Service Center is 916-785-1200. It's well worth the $85.

Chris P. Martin CompuServe ID: [71270,1565]