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Using the HP Palmtop for Diagnostics

Using the HP Palmtop for Diagnostics

I recently found another, unexpected use for the HP 100LX. Our firm was called upon last week to assist a client who had experienced a data communications failure between their main office and a branch office about 35 miles away. They have a centralized local-area-network connected to a remote office via multiplexers and a dedicated analog telephone line.

At first we were unable to diagnose the problem because we were unfamiliar with the multiplexers and communications setup. However, the documentation indicated we would connect to the multiplexer via an RS-232 command port. I had my HP 100LX and assorted cables so I connected it up.

Using terminal emulation I was able to run diagnostics on both units and found the problem. When a replacement multiplexer arrived I configured it with the HP 100LX attached to it, and had our client up and running (although not as quickly as we would have liked).

I found the HP 100LX to be excellent for the purpose. Before I left, I captured the diagnostic sessions to a disk file and added editing comments via Memo. Then I changed adapters and printed the documentation out for our client on their laser printer.

I have to admit, I have been using the 100LX for over a year now and it's the first portable/laptop/notebook that I have used for over 6 months since I got into the computer business fifteen years ago. I guess its the size and functionality that attracts me. It simply does everything I need.

Morrie Verner

MicroAge Computer Center

CompuServe ID: [102335,1564]

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