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Loves Customer Support

Thaddeus has got to have absolutely the best customer support in the business. I've always received prompt, courteous, friendly, and professional support from Thaddeus, but after today I'm really impressed.

First, last night I sent an e-mail to Hal asking about the current version of Software Carousel. In less than one business hour this morning I received a program update. Second, last night I discovered my batteries were dead on my HP200LX 32MB DS Palmtop. Lost my c: drive drivers and could not access the f: drive. Could not find my drivers disk or instructions (guess I've got to get better organized). This morning I e-mailed Thaddeus for help. About one hour later Jonathan sent me the drivers and instructions. That is really excellent support! Thanks Thaddeus (and Hal, Jonathan, and all the Thaddeus staff). You're great!

Don E. Weatherly


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