Hewlett-Packard Company is proud to announce that beginning April 5, 1993, technical support in the U.S. for its palmtop line of personal computers will be free. All you have to pay is the phone charge from your location to our support facility. So when you can't find the information you need in the user's manuals or reference materials, you can get technical help for free, 5:00 am to 5:00 pm Pacific Time, week days by calling 503-757-2004. Hewlett-Packard will continue to offer limited automated support services 24 hours a day, 7 days a week on its toll-free line at 800-443-1254.
If you have previously purchased a support contract and it is still in effect, Hewlett-Packard offers the following choices about how to continue your support contract.
Customers should retain their PINs (Personal Identification Number). These will continue to be used to access the Technical Support Department. New customers calling the Support Department will continue to be assigned a PIN.
HP Announces Publishing Agreements
Hewlett-Packard Company announced that it has reached agreements with Random House Electronic Publishing and PTR Prentice Hall to publish books on HP technologies and products. Random House is expected to announce titles on HP's palmtops, printers and home/office computer usage.